D-Pouch | Pouch

"Wide range of color options, there will always be one of them suits your taste. Its thin design and durable canvas material make you feel extra protection even you holding it at everywhere."

Specifications

Width 7.5" x Tall 4.5"

Details

YKK Zipper
Water Resistant Black Nylon Lining (Anti-stain)

Do you offer refunds and exchanges?

I opened my parcel and I didn’t find what I ordered/the products appear damaged.

Oh no! We're really sorry this happened. If we sent you the wrong items or your items appear damaged, please send an email to info@christy-studio.com or contact us through Facebook Messenger with the following information:

• Your order number,
• Your full name and shipping address,
• Photos of the product(s) and the packaging boxes it came in,
• A description of the damage/the product(s) originally ordered, whichever applicable.

Please note that any form of product replacement will only be an option within the first month of delivery.

Christy Studio will not be liable for any damage caused by our shipment service providers: DHL Express, FedEx, DHL eCommerce or PosLaju.

May I amend or cancel my order?

Currently, we do not accept cancellation once an order is placed, but we allow order amendments ( personalized & customized details, quantities, shipment methods and other preferences ) to be made within 48 hours after your purchase. Please check our processing and shipping times before ordering if you believe you may need to amend your order.

I received my product, but it looks different to the image on the website.

Product Photograph:

Please bear in mind that different screens display colours differently - colours on actual Christy Studio products may vary slightly from the image you see on screen.

Product Illustration:

Certain product information might be displayed in a graphic format for illustration purposes only. We suggest that you contact us if you like to get more information.

1. Where Are Our Bags Made?

All of our bags is handcrafted in our non-smoking studio at Kuala Lumpur, Malaysia.

2. What Materials Do We Use?

We uses Fuji Kinume®, a premium Japan-made canvas for all of our canvas products. Both cotton and waxed canvas is water-resistant.

3. How should I care for my bags?

Waxed Canvas

Waxed canvas should not be machine washed as the detergent and washing will deteriorate the fabric. When intend to clean a dirty spot, simply use a damp cloth to wipe it off and dry in the air.

Cotton Canvas
Cotton canvas should not be machine washed as the detergent and washing will deteriorate the fabric. When intend to clean a dirty spot, simply use a damp cloth to wipe it off and dry in the air. If water does not remove the spot, add a few drops of mild, non-bleaching detergent like soap and repeat circular motion on the canvas, then clean of any soap residue, and dry in the air.

We recommend careful hand washing when washing are necessary. Stretch the wet product and dry in a cool place. Avoid excessive exposure to direct sunlight and heat as the color on the canvas might fade. Leather details on the product may be re-greased.

Leather
Genuine leather ages gracefully and need not be washed. A patina will show with the wear and tear of time and can be preserved through occasional greasing.

Avoid direct sunlight or heat when storing or drying leather products, as leather might appear cracked when frequently going through thermal expansion and contraction